Cacellation/Refund Policies
Effective Date: Jan, 01 of 2024
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At Nesttel Inc., we strive to provide seamless and high-quality telecom services to our customers. Our cancellation and refund policy is designed to be transparent and straightforward.
Cancellation Policy
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Customers may cancel their service at any time without incurring any cancellation fees.
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To request a cancellation, customers must notify us through our official customer support channels.
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Services will remain active until the end of the current billing cycle.
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Any outstanding balances on the account must be settled before the cancellation is processed.
Refund Policy
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As our services are post-paid, we do not offer refunds for any payments made.
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There are no prorated refunds for partial months of service.
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In cases of billing errors, customers may contact customer support for a resolution, which may include a credit adjustment on future invoices.
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For any questions or assistance, please reach out to our customer support team.
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Nest Telecom. Inc.